# Support **URL:** https://forum.weaviate.io/c/support/6.md [Latest](https://forum.weaviate.io/latest.md) · [Categories](https://forum.weaviate.io/categories.md) · [Tags](https://forum.weaviate.io/tags.md) --- ## [About the Support category](https://forum.weaviate.io/t/about-the-support-category/15)
**Author:** [@dandv](https://forum.weaviate.io/u/dandv)\ **Replies:** 2\ **Last updated:** [September 20, 2025, 9:55pm UTC](https://forum.weaviate.io/t/about-the-support-category/15 "2025-09-20T21:55:07Z")
Ask for help using Weaviate, or help others in the community. Need clarification or support with anything Weaviate-related? Ask here. Ran into a possible bug? Ask for clarification here. (If you’re sure it’s a bug,… --- ## [Critical / Production Down](https://forum.weaviate.io/t/critical-production-down/22641)
**Author:** [@Nilesh\_Patil](https://forum.weaviate.io/u/Nilesh_Patil)\ **Replies:** 1\ **Last updated:** [September 24, 2026, 8:59am UTC](https://forum.weaviate.io/t/critical-production-down/22641 "2026-09-24T08:59:42Z")
Description \*\*Priority: Critical / Production Down\*\* We’re experiencing a critical production issue affecting multiple customers, agents, and workflows using Weaviate. All vector indexing/filtering operations are failing… --- ## [Batch ingesting into multi-tenant collection](https://forum.weaviate.io/t/batch-ingesting-into-multi-tenant-collection/22625)
**Author:** [@bahtman](https://forum.weaviate.io/u/bahtman)\ **Replies:** 2\ **Last updated:** [September 16, 2026, 7:14am UTC](https://forum.weaviate.io/t/batch-ingesting-into-multi-tenant-collection/22625 "2026-09-16T07:14:35Z")
Description We are having issues ingesting our big initial load of objects to the Weaviate instance. Our collection is configured with a dynamic index (10\_000 threshold) and auto creation/activation We have 57 million … --- ## [Getting Unable to parse hex string to integer error at delete\_many function](https://forum.weaviate.io/t/getting-unable-to-parse-hex-string-to-integer-error-at-delete-many-function/22195)
**Author:** [@Dharanish](https://forum.weaviate.io/u/Dharanish)\ **Replies:** 6\ **Last updated:** [August 31, 2026, 1:00pm UTC](https://forum.weaviate.io/t/getting-unable-to-parse-hex-string-to-integer-error-at-delete-many-function/22195 "2026-08-31T13:00:32Z")
Description Deleting objects based on property of string type with verbose set to True return WeaviateDeleteManyError tenant.data.delete\_many( where=Filter.by\_property(name="document\_id").equal("Document\_12345"), dr… --- ## [Use of authentication.oidc.groups\_claim ? RBAC rules based on external group membership?](https://forum.weaviate.io/t/use-of-authentication-oidc-groups-claim-rbac-rules-based-on-external-group-membership/21569)
**Author:** [@tpanza](https://forum.weaviate.io/u/tpanza)\ **Replies:** 7\ **Last updated:** [August 24, 2026, 5:33pm UTC](https://forum.weaviate.io/t/use-of-authentication-oidc-groups-claim-rbac-rules-based-on-external-group-membership/21569 "2026-08-24T17:33:35Z")
Description Running a self-hosted Weaviate on an on-prem k8s cluster in a corporate environment. I am trying to understand options for configuring RBAC in Weaviate. I currently have authentication via OIDC working, usi… --- ## [Named Vectors + Multi-Tenancy: Storage behavior for null/unpopulated vectors](https://forum.weaviate.io/t/named-vectors-multi-tenancy-storage-behavior-for-null-unpopulated-vectors/22574)
**Author:** [@youssef\_ajlani](https://forum.weaviate.io/u/youssef_ajlani)\ **Replies:** 2\ **Last updated:** [July 21, 2026, 3:37pm UTC](https://forum.weaviate.io/t/named-vectors-multi-tenancy-storage-behavior-for-null-unpopulated-vectors/22574 "2026-07-21T15:37:02Z")
Hi Weaviate team, I have a multi-tenant collection with multiple named vectors and I have a question about storage behavior: Context: I have a collection with multiple named vectors Each tenant may not use all the de… --- ## [insertMany currently timing out. Is there a system status page?](https://forum.weaviate.io/t/insertmany-currently-timing-out-is-there-a-system-status-page/22559)
**Author:** [@PocketColin](https://forum.weaviate.io/u/PocketColin)\ **Replies:** 2\ **Last updated:** [July 9, 2026, 7:42am UTC](https://forum.weaviate.io/t/insertmany-currently-timing-out-is-there-a-system-status-page/22559 "2026-07-09T07:42:50Z")
Description The insertMany batch function from the NodeJS package has suddenly started timing out. Nothing has changed in the code. My hunch is that there’s a system degradation affecting it, but I can’t find a Weaviate … --- ## [Check whether deterministic proxy to drop stale Weaviate context (Cuts token burn by ~50%). Stress-testing it this week](https://forum.weaviate.io/t/check-whether-deterministic-proxy-to-drop-stale-weaviate-context-cuts-token-burn-by-50-stress-testing-it-this-week/22558)
**Author:** [@VLSiddarth](https://forum.weaviate.io/u/VLSiddarth)\ **Replies:** 1\ **Last updated:** [July 8, 2026, 10:11am UTC](https://forum.weaviate.io/t/check-whether-deterministic-proxy-to-drop-stale-weaviate-context-cuts-token-burn-by-50-stress-testing-it-this-week/22558 "2026-07-08T10:11:32Z")
Hey everyone, I’ve been researching why enterprise RAG pipelines fail when vector databases scale. The silent killer is ‘Context Rot’, Weaviate retrieves a document that is semantically perfect (high cosine similarity) … --- ## [UI bug on weaviate.io](https://forum.weaviate.io/t/ui-bug-on-weaviate-io/22526)
**Author:** [@IgorKasianenko](https://forum.weaviate.io/u/IgorKasianenko)\ **Replies:** 1\ **Last updated:** [June 9, 2026, 1:05pm UTC](https://forum.weaviate.io/t/ui-bug-on-weaviate-io/22526 "2026-06-09T13:05:03Z")
Description official website broken layout, see the attached video and it is fixed after rescale and not coming back after reshaping width even less than original --- ## [Where to submit a vulnerability report?](https://forum.weaviate.io/t/where-to-submit-a-vulnerability-report/22379)
**Author:** [@linkyang](https://forum.weaviate.io/u/linkyang)\ **Replies:** 2\ **Last updated:** [May 27, 2026, 1:11pm UTC](https://forum.weaviate.io/t/where-to-submit-a-vulnerability-report/22379 "2026-05-27T13:11:06Z")
Good morning guys, I recently encounter a vulnerability in a repo from Weaviate, but I cannot a find a suitable place to report the vuln. The advisory in GitHub repo is not yet enabled. On the other hand, I mostly don’… --- ## [Proposing OrcaRouter Native Integration for Verba (OpenAI-compatible LLM gateway)](https://forum.weaviate.io/t/proposing-orcarouter-native-integration-for-verba-openai-compatible-llm-gateway/22460)
**Author:** [@Song\_Jinhao](https://forum.weaviate.io/u/Song_Jinhao)\ **Replies:** 0\ **Last updated:** [May 27, 2026, 1:08pm UTC](https://forum.weaviate.io/t/proposing-orcarouter-native-integration-for-verba-openai-compatible-llm-gateway/22460 "2026-05-27T13:08:52Z")
Hi Weaviate & Verba team, I’ve opened a PR adding OrcaRouter as a native LLM provider in Verba: https://github.com/weaviate/Verba/pull/470 About OrcaRouter OrcaRouter is an OpenAI-compatible API gateway that fronts 160… --- ## [RAM Not Freed After Deleting ~600K Objects – Is Restarting Weaviate the Only Option?](https://forum.weaviate.io/t/ram-not-freed-after-deleting-600k-objects-is-restarting-weaviate-the-only-option/21400)
**Author:** [@akhilsharma](https://forum.weaviate.io/u/akhilsharma)\ **Replies:** 8\ **Last updated:** [May 18, 2026, 5:57pm UTC](https://forum.weaviate.io/t/ram-not-freed-after-deleting-600k-objects-is-restarting-weaviate-the-only-option/21400 "2026-05-18T17:57:30Z")
Description Hi everyone, We’re running a Weaviate cluster on Kubernetes and recently deleted ~600K stale objects from our internal accounts to free up space. Here’s a comparison before and after the deletion: Volume B… --- ## [Hybrid Search Date Filter Ignored When No Matching Data in Range?](https://forum.weaviate.io/t/hybrid-search-date-filter-ignored-when-no-matching-data-in-range/20769)
**Author:** [@Philipp](https://forum.weaviate.io/u/Philipp)\ **Replies:** 3\ **Last updated:** [May 9, 2026, 11:01am UTC](https://forum.weaviate.io/t/hybrid-search-date-filter-ignored-when-no-matching-data-in-range/20769 "2026-05-09T11:01:11Z")
Hi, i’m running into unexpected behavior when combining hybrid search with a date-range filter. When I filter for a range in which no objects exist, the filter seems to be silently dropped and I get back all results—as i… --- ## [Sorting by CreationTime extremely slow](https://forum.weaviate.io/t/sorting-by-creationtime-extremely-slow/2372)
**Author:** [@msj242](https://forum.weaviate.io/u/msj242)\ **Replies:** 5\ **Last updated:** [May 9, 2026, 10:59am UTC](https://forum.weaviate.io/t/sorting-by-creationtime-extremely-slow/2372 "2026-05-09T10:59:34Z")
Description This call below takes such a long time that it timesout. Even with long timeouts. I think this should be extremely fast seeing as though there is not even a hybrid search - this is just trying to get the last… --- ## [\[Question\] How to use BOYC for Weaviate deploy](https://forum.weaviate.io/t/question-how-to-use-boyc-for-weaviate-deploy/22348)
**Author:** [@PeterHanks](https://forum.weaviate.io/u/PeterHanks)\ **Replies:** 1\ **Last updated:** [May 6, 2026, 12:39pm UTC](https://forum.weaviate.io/t/question-how-to-use-boyc-for-weaviate-deploy/22348 "2026-05-06T12:39:57Z")
Hi everyone, I need to use Weaviate cloud but want it to be deployed within the VPC of my GCP account. Does Weaviate support this option and if it does, how to do it? Note I don’t wish to use Kubernetes. Thank you. --- ## [The docker version of weaviate does not provide a GUI and is only accessed through the client tool?](https://forum.weaviate.io/t/the-docker-version-of-weaviate-does-not-provide-a-gui-and-is-only-accessed-through-the-client-tool/2787)
**Author:** [@lynkd](https://forum.weaviate.io/u/lynkd)\ **Replies:** 3\ **Last updated:** [April 23, 2026, 6:44am UTC](https://forum.weaviate.io/t/the-docker-version-of-weaviate-does-not-provide-a-gui-and-is-only-accessed-through-the-client-tool/2787 "2026-04-23T06:44:42Z")
Description The weaviate cloud provides a GUI, or console, but the docker version does not appear to have one. Is there no web access in the weaviate docker, but only through the client library? Server Setup Information … --- ## [Does the GUI Adminstration tool exist?](https://forum.weaviate.io/t/does-the-gui-adminstration-tool-exist/2820)
**Author:** [@Rio](https://forum.weaviate.io/u/Rio)\ **Replies:** 4\ **Last updated:** [April 23, 2026, 6:44am UTC](https://forum.weaviate.io/t/does-the-gui-adminstration-tool-exist/2820 "2026-04-23T06:44:22Z")
Hello. Teams. In the case of Milvus, one of the VectorDBs, there is an administration tool called attu. Is there a Weaviate Administration GUI tool like this? Thank you. --- ## [Is there a GUI console to access the db data after install the weaviate?](https://forum.weaviate.io/t/is-there-a-gui-console-to-access-the-db-data-after-install-the-weaviate/9609)
**Author:** [@Sherry](https://forum.weaviate.io/u/Sherry)\ **Replies:** 4\ **Last updated:** [April 23, 2026, 6:43am UTC](https://forum.weaviate.io/t/is-there-a-gui-console-to-access-the-db-data-after-install-the-weaviate/9609 "2026-04-23T06:43:39Z")
Description I installed the latest version of weaviate on my local with docker, I would like to know how to access the data with the some kind of GUI console， does it support a default console , or is there a GUI client… --- ## [Seeking architectural patterns: Balancing hybrid search with mathematical temporal decay](https://forum.weaviate.io/t/seeking-architectural-patterns-balancing-hybrid-search-with-mathematical-temporal-decay/22329)
**Author:** [@VLSiddarth](https://forum.weaviate.io/u/VLSiddarth)\ **Replies:** 4\ **Last updated:** [April 21, 2026, 7:50am UTC](https://forum.weaviate.io/t/seeking-architectural-patterns-balancing-hybrid-search-with-mathematical-temporal-decay/22329 "2026-04-21T07:50:22Z")
(Architecture / Design Question - No specific error logs) I love Weaviate’s hybrid search, but I’m struggling with the architecture around context rot. If I have a highly relevant 3-year-old chunk and a moderately rele… --- ## [Schema loss after scale down and scale up the RAFT cluster](https://forum.weaviate.io/t/schema-loss-after-scale-down-and-scale-up-the-raft-cluster/22317)
**Author:** [@Dharanish](https://forum.weaviate.io/u/Dharanish)\ **Replies:** 2\ **Last updated:** [April 16, 2026, 2:02pm UTC](https://forum.weaviate.io/t/schema-loss-after-scale-down-and-scale-up-the-raft-cluster/22317 "2026-04-16T14:02:21Z")
Team, Due to some issues on the Kubernetes side, we had to delete and recreate the Weaviate cluster. However, the cluster did not start because Raft does not support scale-down or deletion in this manner. To proceed, w… --- ## [Not able to perform nested search query](https://forum.weaviate.io/t/not-able-to-perform-nested-search-query/1235)
**Author:** [@Iammsd07](https://forum.weaviate.io/u/Iammsd07)\ **Replies:** 7\ **Last updated:** [April 9, 2026, 6:41pm UTC](https://forum.weaviate.io/t/not-able-to-perform-nested-search-query/1235 "2026-04-09T18:41:19Z")
Hi Team, My data looks something like below: { "article\_id": "122", "product": \["all"\], "annotations": \[ { "label": "08", "type": "error-code" }, { … --- ## [Weaviate RAG: Enforcing File-Level Permissions in Context Retrieval](https://forum.weaviate.io/t/weaviate-rag-enforcing-file-level-permissions-in-context-retrieval/22308)
**Author:** [@darren1212](https://forum.weaviate.io/u/darren1212)\ **Replies:** 1\ **Last updated:** [April 2, 2026, 4:59pm UTC](https://forum.weaviate.io/t/weaviate-rag-enforcing-file-level-permissions-in-context-retrieval/22308 "2026-04-02T16:59:37Z")
Hi there! I’m working with a team that currently uses Azure Files as their system of record, with all content stored in a single file share. They’re planning to build a company-wide RAG chatbot using Weaviate as the vect… --- ## [How we restrict query agent not to use internet/external search](https://forum.weaviate.io/t/how-we-restrict-query-agent-not-to-use-internet-external-search/22304)
**Author:** [@waseem\_sarwar](https://forum.weaviate.io/u/waseem_sarwar)\ **Replies:** 3\ **Last updated:** [April 1, 2026, 12:40pm UTC](https://forum.weaviate.io/t/how-we-restrict-query-agent-not-to-use-internet-external-search/22304 "2026-04-01T12:40:15Z")
How we restrict query agent not to use internet/external search. One way could be to via system prompt, is there any specific configuration available for that? --- ## [Aggregate count error compared to GET results](https://forum.weaviate.io/t/aggregate-count-error-compared-to-get-results/22300)
**Author:** [@Sol\_Vitkin](https://forum.weaviate.io/u/Sol_Vitkin)\ **Replies:** 1\ **Last updated:** [March 29, 2026, 7:54am UTC](https://forum.weaviate.io/t/aggregate-count-error-compared-to-get-results/22300 "2026-03-29T07:54:35Z")
Description I am getting a mismatch between what returns in a Get query and an Aggregate query for the same parameters (using hybrid search + where clause). The Get query returns 20 objects. The Aggregate query is return… --- ## [Weaviate backup failing- "cannot resolve hostname for "weaviate-3"](https://forum.weaviate.io/t/weaviate-backup-failing-cannot-resolve-hostname-for-weaviate-3/22071)
**Author:** [@Tibin](https://forum.weaviate.io/u/Tibin)\ **Replies:** 9\ **Last updated:** [March 25, 2026, 1:42pm UTC](https://forum.weaviate.io/t/weaviate-backup-failing-cannot-resolve-hostname-for-weaviate-3/22071 "2026-03-25T13:42:45Z")
Description We have a Weaviate cluster deployed via Helm on Azure Kubernetes Service (AKS), backed by Azure PVC. The cluster has successfully ingested a substantial number of documents. However, when attempting to initi… --- ## [Potential Bug - Error propagation for batch write during checkContext](https://forum.weaviate.io/t/potential-bug-error-propagation-for-batch-write-during-checkcontext/22280)
**Author:** [@arindombora21](https://forum.weaviate.io/u/arindombora21)\ **Replies:** 1\ **Last updated:** [March 23, 2026, 8:43pm UTC](https://forum.weaviate.io/t/potential-bug-error-propagation-for-batch-write-during-checkcontext/22280 "2026-03-23T20:43:05Z")
Description PFA the description of the entire issue Server Setup Information Weaviate Server Version: Deployment Method: Multi Node? Number of Running Nodes: Client Language and Version: Multitenancy?: Any addition… --- ## [Is there a good postman alternative for testing APIs?](https://forum.weaviate.io/t/is-there-a-good-postman-alternative-for-testing-apis/16698)
**Author:** [@Lynn\_Mikami](https://forum.weaviate.io/u/Lynn_Mikami)\ **Replies:** 2\ **Last updated:** [March 21, 2026, 7:39pm UTC](https://forum.weaviate.io/t/is-there-a-good-postman-alternative-for-testing-apis/16698 "2026-03-21T19:39:02Z")
I’m looking for recommendations for alternative tools to Postman for testing APIs. What do you use when working with Weaviate’s API endpoints? --- ## [When does filtering occur?](https://forum.weaviate.io/t/when-does-filtering-occur/22267)
**Author:** [@t3v00yaj](https://forum.weaviate.io/u/t3v00yaj)\ **Replies:** 2\ **Last updated:** [March 19, 2026, 5:50pm UTC](https://forum.weaviate.io/t/when-does-filtering-occur/22267 "2026-03-19T17:50:54Z")
When filtering, does the filtering occur before or after the semantic search? --- ## [Errors on shared cluster after batch insert](https://forum.weaviate.io/t/errors-on-shared-cluster-after-batch-insert/22268)
**Author:** [@Sol\_Vitkin](https://forum.weaviate.io/u/Sol_Vitkin)\ **Replies:** 2\ **Last updated:** [March 19, 2026, 1:55pm UTC](https://forum.weaviate.io/t/errors-on-shared-cluster-after-batch-insert/22268 "2026-03-19T13:55:01Z")
Description Hi! I am a cloud customer. I was batch inserting into a weaviate collection, and was performing the vectorization elsewhere and then directly uploading the vectors. I tried querying the collection during in… --- ## [Kagome\_kr tokenizer support in WCS Serverless?](https://forum.weaviate.io/t/kagome-kr-tokenizer-support-in-wcs-serverless/22256)
**Author:** [@Rio](https://forum.weaviate.io/u/Rio)\ **Replies:** 4\ **Last updated:** [March 15, 2026, 12:15pm UTC](https://forum.weaviate.io/t/kagome-kr-tokenizer-support-in-wcs-serverless/22256 "2026-03-15T12:15:07Z")
Hi. Weaviate Team, I’m currently using Weaviate Cloud Services (WCS) Serverless and want to implement Korean hybrid search with optimal BM25 performance. From the docs and forum posts, I understand that: ENABLE\_TOKEN… [Next page](https://forum.weaviate.io/c/support/6.md?page=1)