# About the Support category

**URL:** <https://forum.weaviate.io/t/about-the-support-category/15>\
**Category:** Support\
**Created:** [May 14, 2023, 9:40am UTC](https://forum.weaviate.io/t/about-the-support-category/15 "2023-05-14T09:40:41Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![dandv](https://avatars.discourse-cdn.com/v4/letter/d/b4bc9f/32.png) [@dandv](https://forum.weaviate.io/u/dandv)\
**Post date:** [May 14, 2023, 9:40am UTC](https://forum.weaviate.io/t/about-the-support-category/15/1 "2023-05-14T09:40:41Z")

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Ask for help using Weaviate, or help others in the community.

- Need clarification or support with anything Weaviate-related? Ask here.

- Ran into a possible bug? Ask for clarification here. (If you’re sure it’s a bug, [file an issue on GitHub](https://github.com/weaviate/weaviate/issues).)

- Have an open-ended or “what if” question? Ask in the [“General”](https://forum.weaviate.io/c/general/4) category.

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**Author:** ![sebawita](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.weaviate.io/sebawita/32/5_2.png) [@sebawita](https://forum.weaviate.io/u/sebawita)\
**Post date:** [February 15, 2024, 5:49pm UTC](https://forum.weaviate.io/t/about-the-support-category/15/3 "2024-02-15T17:49:30Z")

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We are happy to see so many of you using the Weaviate Forum.

Keep sending us your questions, and we will keep helping.

We are always happy to see others help, too. So don’t be shy 🙂

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**Author:** ![Iztoli](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.weaviate.io/iztoli/32/1246_2.png) [@Iztoli](https://forum.weaviate.io/u/Iztoli)\
**Post date:** [September 20, 2025, 9:55pm UTC](https://forum.weaviate.io/t/about-the-support-category/15/4 "2025-09-20T21:55:07Z")

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Locked out of my Weaviate account after the sign-in portal change. Unable to verify with he correct MFA.