# insertMany currently timing out. Is there a system status page?

**URL:** <https://forum.weaviate.io/t/insertmany-currently-timing-out-is-there-a-system-status-page/22559>\
**Category:** Support\
**Created:** [July 8, 2026, 5:50pm UTC](https://forum.weaviate.io/t/insertmany-currently-timing-out-is-there-a-system-status-page/22559 "2026-07-08T17:50:01Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![PocketColin](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.weaviate.io/pocketcolin/32/7985_2.png) [@PocketColin](https://forum.weaviate.io/u/PocketColin)\
**Post date:** [July 8, 2026, 5:50pm UTC](https://forum.weaviate.io/t/insertmany-currently-timing-out-is-there-a-system-status-page/22559/1 "2026-07-08T17:50:01Z")

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### Description

The insertMany batch function from the NodeJS package has suddenly started timing out. Nothing has changed in the code. My hunch is that there’s a system degradation affecting it, but I can’t find a Weaviate status page to check. My metrics cluster level metrics don’t show errors but it does show a drop in “batch size” (though I’m not clear what that even refers to). So is there a known issue right now with batch inserting objects into a cluster right now?

### Server Setup Information

- Weaviate Server Version: **1.37.6**
- Deployment Method: Flex - Shared? I’m using your Cloud hosted service.
- Multi Node? Number of Running Nodes: ?
- Client Language and Version: Node weaviate-client 3.12.1
- Multitenancy?: No

### Any additional Information

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**Author:** ![Dirk](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.weaviate.io/dirk/32/46_2.png) [@Dirk](https://forum.weaviate.io/u/Dirk)\
**Post date:** [July 9, 2026, 4:02am UTC](https://forum.weaviate.io/t/insertmany-currently-timing-out-is-there-a-system-status-page/22559/2 "2026-07-09T04:02:52Z")

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Hi!

There are no general problems with WCD right now. Can you please write to [support@weaviate.io](mailto:support@weaviate.io) including your cluster URL? Then we can have a look at your cluster specifically.

Thank you!

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**Author:** ![Shahin](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.weaviate.io/shahin/32/8085_2.png) [@Shahin](https://forum.weaviate.io/u/Shahin)\
**Post date:** [July 9, 2026, 7:42am UTC](https://forum.weaviate.io/t/insertmany-currently-timing-out-is-there-a-system-status-page/22559/3 "2026-07-09T07:42:50Z")

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Good morning @PocketColin,

It’s lovely to have you here in our community, and we’re looking forward to supporting you 🤗

To add to what my colleague Dirk shared, I don’t see any particular issue on the global side of Weaviate Cloud. That said, it sounds like a cluster-wise issue, you may have run into an event that caused the node to take longer to respond than the given timeout allowed.

The good news is that since you’re on Weaviate Cloud, we can easily check everything and make sure this is resolved.

You can reach us through our Support Portal at [support.weaviate.io](http://support.weaviate.io) (or by email at [support@weaviate.io](mailto:support@weaviate.io)). The great thing about the portal is that you can track the status, history and replies all in one place - [Weaviate Cloud](https://console.weaviate.cloud/support)

Kind regards,  
**Mohamed Shahin  
Tech Lead - Weaviate Support**  
_(Ireland_ 🇮🇪_, UTC+00:00/+01:00)_  
[mohamed@weaviate.io](mailto:mohamed@weaviate.io)  
**[Weaviate](https://weaviate.io/)** & **[LinkedIn](https://www.linkedin.com/in/shahinmohamed)**