# Unable to use Weaviate due to SSL certificate issue

**URL:** <https://forum.weaviate.io/t/unable-to-use-weaviate-due-to-ssl-certificate-issue/2993>\
**Category:** Support\
**Created:** [July 9, 2024, 9:26pm UTC](https://forum.weaviate.io/t/unable-to-use-weaviate-due-to-ssl-certificate-issue/2993 "2024-07-09T21:26:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![gkv\_18](https://avatars.discourse-cdn.com/v4/letter/g/f17d59/32.png) [@gkv\_18](https://forum.weaviate.io/u/gkv_18)\
**Post date:** [July 9, 2024, 9:26pm UTC](https://forum.weaviate.io/t/unable-to-use-weaviate-due-to-ssl-certificate-issue/2993/1 "2024-07-09T21:26:20Z")

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### Description

I have been experiencing issues using Weaviate for my use-case. These issues are related to SSL certificate. I am copying below the error that I am getting the following error when I try the following command in my python console.

Command I enter:

_client = weaviate.Client(url=“[https://my-sandbox-cluster-12bb5l3j.grpc.weaviate.network](https://my-sandbox-cluster-12bb5l3j.grpc.weaviate.network)”, auth\_client\_secret=auth\_config)_

Error:

_requests.exceptions.SSLError: HTTPSConnectionPool(host=‘[my-sandbox-cluster-12bb5l3j.grpc.weaviate.network](http://my-sandbox-cluster-12bb5l3j.grpc.weaviate.network)’, port=443): Max retries exceeded with url: /v1/meta (Caused by SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE\_VERIFY\_FAILED] certificate verify failed: unable to get local issuer certificate (\_ssl.c:1007)’)))_

I am currently using Python 3.10.12, weaviate-client 4.6.5. Hope this is sufficient information for you to understand what could be causing the issue.

### Server Setup Information

- Weaviate Server Version:
- Deployment Method: 
- Multi Node? Number of Running Nodes:
- Client Language and Version:
- Multitenancy?:

### Any additional Information

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**Author:** ![DudaNogueira](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.weaviate.io/dudanogueira/32/7846_2.png) [@DudaNogueira](https://forum.weaviate.io/u/DudaNogueira)\
**Post date:** [July 11, 2024, 8:04pm UTC](https://forum.weaviate.io/t/unable-to-use-weaviate-due-to-ssl-certificate-issue/2993/2 "2024-07-11T20:04:02Z")

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hi @gkv_18 !!

Welcome to our community!

For any issues related to our hosted servers, please, open a support ticket by sending an email to [support@weaviate.io](mailto:support@weaviate.io)

With that we can identify your cluster and give you a better support.

Thanks!