Errors on shared cluster after batch insert

[Sol_Vitkin]

Description

Hi! I am a cloud customer.

I was batch inserting into a weaviate collection, and was performing the vectorization elsewhere and then directly uploading the vectors.

I tried querying the collection during inserts to check in on it and after that all the inserts into the collection started failing with this message: broadcast: cannot reach enough replicas.

I stopped inserting or querying for 30 min, because that seemed like a cloud degradation. When I started again, I kept getting the same error on insert.

Let me know if you need anymore information! Thank you in advance!

Server Setup Information

• Weaviate Shared Cloud v1.35.6
• Client Language and Version: TypeScript v3.9.0

[DudaNogueira]

hi @Sol_Vitkin !!

Welcome to our forums!

The best place to ask for any Weaviate hosted in our cloud is by sending an email to support@weaviate.io

With that we can get direct access to your cluster and work on it.

Thanks!

[Sol_Vitkin]

@Sol_Vitkin

Hi! I am a cloud customer.

I was batch inserting into a weaviate collection, and was performing the vectorization elsewhere and then directly uploading the vectors.

I tried querying the collection during inserts to check in on it and after that all the inserts into the collection started failing with this message: broadcast: cannot reach enough replicas.

I stopped inserting or querying for 30 min, because that seemed like a cloud degradation. When I started again, I kept getting the same error on insert.

Let me know if you need anymore information! Thank you in advance!

Server Setup Information

• Weaviate Shared Cloud v1.35.6
• Client Language and Version: TypeScript v3.9.0

Cool! Thank you! Just reached out.