Total count of collection items yielding 0 despite 60k objects according to dashboard

I am using versionp 4.6.7 of the python client have a managed production cluster (not sanbox)

I am getting a total count of 0 when I run collection.aggregate.over_all(total_count=True)

However, on the dashboard, I can see there are 60k items in the collection.

I am certain I’ve got the collection name right. In fact, I only have a single collection.

Also, I don’t know if this is related, but I could swear my collection definition reverted to a previous version of itself on it’s own in the last two days. I can’t explain it and am quite confused.

Any additional debug steps or insight appreciated!

hi @TweedBeetle !! Welcome to our forum! :hugs:

For all clusters that we host, the best place to ask for support is opening a support ticket by sending an email to support@weaviate.io

This way we can check the cluster directly and take a closer look.

Thanks!