Creation of cluster taking ages

Its been more than 2 hours already. still shows cluster is being prepared message. on the other hand, upgrading the existing sandbox cluster works as expected.

new cluster version: 1.28
sandbox that got upgraded: 1.26

Hi @rejoan.common,

I am sorry to hear that.
Please drop us an email at support@weaviate.io with your cluster ID. Our team will look into this.

Thanks,
Sebastian

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