Unable to add Billing information

I’ve been trying to add my billing details to the Weaviate cloud console but everytime I enter my details, nothing happens.

I always see the following popup. I have been using Weaviate for trials and really want to upgrade and use a standard cluster fast.
I have a Visa card. Please let me know what other details to share.

Hi @Aman_Aniket ! Welcome to our community :hugs:

Sorry for that! Can you send an email to support@weaviate.io from the same email you have registered so we can provide an alternative?

Unfortunately we have seen this kind of issue with our payment gateway.

Let me know if this helps!


Hi @DudaNogueira ,
This is Pavan from Aman’s team. We have sent an email to support. The reference number is 2029221401.

Thanks! Looking forward to resolution.