Unable to initialise weaviate client

Description

I am using python 3.13.5 and weaviate client 3.26.6 version.
On trying to connect with weaviate I get this below error.
File “file path 1”, line 76, in init
self.client = self.init_weaviate_client()
~~~~~~~~~~~~~~~~~~~~~~~~~^^
File “file path 1”, line 103, in init_weaviate_client
raise Exception(f"Error initializing Weaviate client: {e}")
Exception: Error initializing Weaviate client: Weaviate did not start up in 5 seconds. Either the Weaviate URL “weaviate url” is wrong or Weaviate did not start up in the interval given in ‘startup_period’.
weaviate is hosted on AWS EKS. The strange is that this error shows up only when I’m connected from home VPN but it works fine when I’m at office. There is not issue of allowing the home VPN IP address as I’m able to connect to the endpoint via curl(with auth) and browser.
Once connection is initialised from office then I am able to use that from home as well but not able to initialise connection.

code:-
def init_weaviate_client(self):

    """Initialize and return a Weaviate client version 3.26.x"""

    logger.info(f"Initializing Weaviate client with URL: {WEAVIATE_URL}")

    try:

        \# Ensure URL is provided and properly formatted

        if not WEAVIATE_URL or not WEAVIATE_URL.startswith('https'):

            raise ValueError(f"Invalid Weaviate URL: {WEAVIATE_URL}. URL must start with https://")

            

        \# Create auth config if API key is provided

        auth_config = None

        if WEAVIATE_API_KEY:

            auth_config = weaviate.auth.AuthApiKey(api_key=WEAVIATE_API_KEY)

            

        \# Initialize client with increased timeout

        client = weaviate.Client(

            url=WEAVIATE_URL,

            auth_client_secret=auth_config,

            timeout_config=(10, 60)  # 10s connect timeout, 60s read timeout

        )

        return client

hi @Rag !!

Welcome to our community :hugs:

Are you aware that this version of our client is deprecated?

We strongly suggest to use only newer versions.

Here is a guide on how to migrate to the new client:

https://docs.weaviate.io/weaviate/client-libraries/python/v3_v4_migration

This is probably happening due to a timeout during initial connection.

When using the new version, you can increase the timeout, or skip the initial checks.

Let me know if this helps!

THanks!

Our servers don’t support v4 client yet So, I am using V3 . I had tried with timeout of 30 seconds still issue persist